E-mail is among the top productivity tools used by firms. But, as much as it has enriched professional life, attorneys often use e-mail inefficiently and even counterproductively.
To combat these ills, the Assistant-at-Law submits a different kind of tip list that does not address common problems such as blank subject lines, urban legends and all capital letters; that has been done ad nauseam. Instead, this list brings attention to less well-known e-mail annoyances -- the ones that can make a legal assistant's day an exercise in hair-tearing.


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